• General

    • General

      • I’ve looked everywhere and can’t find the specific information I need. Any suggestions?

        Check our collection of Company Reports.

        Many questions about our Company can be answered quickly through our question & answer tool, Ask Coca-Cola. You can also send us an e-mail at ccsainfo@afr.ko.com.

        If you are a shareowner of The ‘Coca-Cola’ Company, you can contact us.

        There are also a number of books available, as well as publications such as Beverage World, Beverage Digest, The Wall Street Journal, Advertising Age and AdWeek.

        You also have the option of calling us on 1-800-GET COKE (438-2653) or writing us at:
        TheCoca-Cola Company
        Attn: Good Answer
        PO Box 1734
        Atlanta, GA 30301

      • Who invented “Coca-Cola”? Where and when was it invented?

        Coca-Cola was invented in May 1886 by Dr John S. Pemberton in Atlanta, Georgia. The name
        ‘Coca-Cola’ was suggested by Dr Pemberton’s bookkeeper, Frank Robinson. He penned the name in the flowing script that is famous today. Coca-Cola was first sold at a soda fountain in Jacobs’ Pharmacy in Atlanta by Willis Venable.

        During the first year, sales of Coca-Cola averaged nine drinks per day, adding up to total sales for that year of $50. Today, products of TheCoca-Cola Company are consumed at the rate of more than 1.5 billion drinks per day.

        To learn more about the history of TheCoca-Cola Company, we encourage you to visit the Heritage section of the global Coca-Cola website .

      Collectables

      • I am trying to find a Coca-Cola collectable item; where should I look?

        You can find many collectibles at www.coca-colastore.com. There are also Everything Coca-Cola retail stores in Las Vegas, at the Hartsfield-Jackson airport in Atlanta and at the World of Coca-Cola museum in Atlanta.

        For vintage collectables, you may wish to consult with someone in The Coca-Cola Collectors Club, a non-profit, grass-roots organisation run by collectors: www.cocacolaclub.org.

      • I’m interested in finding out the age and value of an older Coca-Cola item I’ve found. Who can help me?

        We maintain information about various collectable items in the Collectors Columns.

        In addition, The Coca-Cola Collectors Club, a non-profit, grass-roots organisation run by collectors, publishes prices realised at Club auctions on its website, www.cocacolaclub.org. This collectors group also issues publications and holds local and national meetings where a variety of collectables are available.

      • Will a particular commemorative bottle/can be sold in stores in my area (e.g. race car driver, sports team)?

        The decision to sell commemorative packaging is made by the local Coca-Cola bottlers responsible for your area.

        Please send us an e-mail to obtain the appropriate contact information for the Coca-Cola bottler in your area.

      Products and packaging

      • What is the difference between Coca-Cola Zero, Diet Coke and Coke/Coca-Cola Light?

        Coca-Cola Zero provides real Coca-Cola taste for variety-seeking consumers. Coca-Cola Zero is sweetened with a blend of low-calorie sweeteners, while Diet Coke is sweetened with aspartame. As for Coke/Coca-Cola Light, in certain countries, the term ‘diet’ is not used to describe low-calorie foods and beverages. In these countries, we offer Coke/Coca-Cola Light. The sweetener blend used for Coke/Coca-Cola Light is formulated for each country based on consumer preference.

      • Have you ever considered making a caffeine-free version of _______? Have you ever considered making a diet version of _______?

        The decision to produce a beverage option is based on many considerations. While we may not produce a caffeine-free or diet version of every product, we do offer several caffeine-free and diet (typically labeled as diet, light or zero) choices.

        Please take a look at our complete brand list. If the product you seek is listed, please send us an
        e-mail to obtain the appropriate contact information for the Coca-Cola bottler in your area.

      • How much caffeine is contained in _______?

        For many of our brands, the nutritional information varies from one country to another. Please review the nutritional information in the Brands section on our website.

      • Is aspartame safe?

        Aspartame is one of the most thoroughly studied food ingredients, with more than 200 scientific studies confirming its safety. In 1983, the U.S. Food and Drug Administration (FDA) approved aspartame for use in carbonated beverages. In addition to the FDA, regulatory agencies in more than 100 countries have found aspartame to be safe. Aspartame does contain the amino acid phenylalanine and, therefore, should not be consumed by people with phenylketonuria, a rare genetic condition for which infants are tested at birth in the U.S., as well as in many other countries. More information about aspartame and other sweeteners.

      • Does TheCoca-Cola Company perform product testing on animals?

        TheCoca-Cola Company does not conduct any animal tests and does not directly fund any animal tests on its beverages. Where governmental agencies require animal tests to demonstrate ingredient safety, companies using those ingredients rely on third-party testing.

        TheCoca-Cola Company has shared our concern regarding the ethical and humane treatment of animals with our suppliers and others in the industry. We encourage the use of alternative testing methods whenever and wherever possible and have financially supported research to develop these alternative methods.

  • Business

    • Promotions

      • I have a question about a promotion.

        TheCoca-Cola Company may have more than one promotion running at any given time. We will, therefore, need some additional information in order to identify the promotion about which you have a question. Please send us an an e-mail with the following details to help us in answering your question.

      Collectables

      • I received an award notification e-mail claiming to be from TheCoca-Cola Company -- is it legitimate?

        This is most likely a fraudulent e-mail and an ongoing issue that we address in the Myths & Rumours section of our web site. Please visit this section for more information and to view samples of several hoax e-mails.

        For vintage collectables, you may wish to consult with someone in The Coca-Cola Collectors Club, a non-profit, grass-roots organization run by collectors: www.cocacolaclub.org.

      • I received an e-mail asking me to fill out a survey to answer the question, "Which do you prefer? Coke or Pepsi." Is this survey sponsored by TheCoca-Cola Company?

        No. E-mails and links to web sites asking the question, "Which do you prefer? Coke or Pepsi," are originating from several different sources and circulating on the Internet. The e-mails and web sites ask that participants fill out surveys regarding product preferences. The communications promise product, cash or other prizes in return for providing personal information while participating in the surveys. Unfortunately, these are examples of the types of solicitation schemes that have plagued the Internet. TheCoca-Cola Company does not participate in these types of promotions, and we are in no way associated with or responsible for the e-mails or the surveys. More information

      • I received an e-mail stating that TheCoca-Cola Company would send me four cases of Coca-Cola beverages if I sent an e-mail to my friends. The message stated that TheCoca-Cola Company was doing this to build a database of consumer e-mail addresses. Is this true?

        No. Unfortunately, this is one of the many e-mail hoaxes that have plagued the Internet. TheCoca-Cola Company is not attempting to build a database by asking consumers to send e-mails to their friends. Please disregard any message that you receive that makes this claim.

      Doing business with Coca-Cola

      • I am a restaurant owner, grocer, convenience store manager, etc. How can I open a new account so I can sell Coca-Cola products?

        If your business is located in the U.S. or Canada and you are looking to serve fountain beverages, you can call 800-241-COKE (2653) for assistance.

        If you are looking to serve bottle/can beverages in the U.S. or Canada, you will need to contact your local Coca-Cola bottler for assistance. Please use our bottler finder to locate the bottler serving your area.If your business is located outside of the U.S. and Canada and you need assistance with either of these items, please contact the local Coca-Cola office responsible for your country. You can send us an e-mail to obtain the appropriate contact information.

      • My business is already serving Coca-Cola fountain beverages. How can I contact a customer service representative?

        In the U.S. and Canada we have a hotline dedicated to fountain services. You can call 800-241-2653 for assistance.

        Businesses outside of the U.S. and Canada should contact the local Coca-Cola office responsible for their country to receive assistance. Please send us an e-mail to obtain the appropriate contact information.

      • I represent a business that sells Coca-Cola bottle/can beverages. How can I speak to a representative?

        In Canada and the U.S., businesses that sell bottles and cans typically work directly with an account manager at the nearest Coca-Cola bottler. Please use our bottler finder to locate the bottler serving your area.

        Businesses outside of the U.S. and Canada should contact the local Coca-Cola office responsible for their country to receive assistance. Please send us an e-mail to obtain the appropriate contact information.

      Stock information

      • How can I get the latest copy of your annual report?

        You can view our annual report online in the Investors section of our website. If you need a printed copy mailed to you, there is a link on that page to order one.

      • What was the stock price on XX date?

        We have a historical stock price lookup feature in the Investors section of our website. If you need the price before 1990, you can send us an e-mail.

      • Who is the Registrar and Transfer Agent for TheCoca-Cola Company and how can I contact them?

        Computershare Trust Company, N.A.
        P. O. Box 43070
        Providence, RI 02940-3070
        U.S. Toll-free 888-COKESHR (888-265-3747) or 781-575-2652
        For hearing impaired: 800-490-1493
        E-mail: coca-cola@computershare.com
        Website: www.computershare.com/coca-cola

      • When do you pay dividends?

        The Company normally pays dividends four times a year, usually April 1, July 1, October 1 and December 15. Dividends may be direct deposited to a U.S. bank account, paid by electronic funds to non-U.S. residents or paid in international currency. To enroll, please contact Computershare Trust Company at the following address:

        Computershare Trust Company, N.A.
        P. O. Box 43070
        Providence, RI 02940-3070
        U.S. Toll-free 888-COKESHR (888-265-3747) or 781-575-2652
        For hearing impaired: 800-490-1493
        E-mail: coca-cola@computershare.com
        Website: www.computershare.com/coca-cola

      • How do I buy stock in TheCoca-Cola Company? Do you have a direct stock purchase plan?

        The Company does not currently buy or sell its own stock directly. However, after your initial purchase of at least one share through a bank or broker, you can buy additional shares (up to $125,000 per year) and reinvest dividends in Company stock through our Dividend and Cash Investment Plan (shares must be held in your name, not held in "street name" by a broker). All brokerage costs, commissions and most administration fees associated with joining and participating in the Plan are paid by the Company. The Plan's administrator, Computershare Trust Company, N.A., purchases stock for voluntary cash investments on or about the first of each month, and for dividend reinvestments on April 1, July 1, October 1 and December 15.

        Computershare Trust Company, N.A.
        P. O. Box 43070
        Providence, RI 02940-3070
        U.S. Toll-free 888-COKESHR (888-265-3747) or 781-575-2652
        For hearing impaired: 800-490-1493
        E-mail: coca-cola@computershare.com
        Website: www.computershare.com/coca-cola

      • How and when does the Company decide to split its stock?

        Stock splits must be recommended by management to the Board of Directors and then approved by the Company's shareowners. Also, there must be enough shares authorized to affect a split. Stock of TheCoca-Cola Company has split 10 times since 1919 in an effort to lower the absolute price per share to a more attractive and convenient purchase level; however, there is not a predetermined price ceiling or set time frame for a stock split to occur. For additional information about splits, please visit the Splits/Dividends section of our web site.

      • I'm a Coca-Cola shareowner and have a question or two about your stock and the different options available. With whom can I speak?

        Please contact our Registrar and Transfer Agent, Computershare Trust Company, N.A., toll free at 888-265-3747. You can also review our Shareowners Information in the Investors section of this Web site.

      • How do I contact Shareowner Affairs at TheCoca-Cola Company?

        You can send us an e-mail, call or write us at:

        TheCoca-Cola Company
        Shareowner Affairs
        P O Box 1734
        Atlanta, GA 30301
        404-676-2777

      Sponsorships

      • What will TheCoca-Cola Company sponsor?

        TheCoca-Cola Company receives many requests for support on a daily basis from a wide variety of individuals and organizations in each of the more than 200 countries where our brands are sold. We carefully review each of these requests and select for funding those national and international organizations whose programs or projects best fit into our overall commitment to corporate social responsibility or our marketing strategies and plans. If you would like to have your proposal considered, please submit detailed information about your organization or event to:

        Industry and Consumer Affairs
        TheCoca-Cola Company
        DUN 500
        P.O. Box 1734
        Atlanta, GA 30301

        We ask that you allow 4-6 weeks for review and follow up. If you have questions or comments in the meantime, please feel free to contact us.

      • Does TheCoca-Cola Company sponsor rodeos?

        Our Company maintains a long-standing policy regarding the ethical and humane treatment of animals. Additionally, TheCoca-Cola Company does not sponsor rodeos or bullfighting events.

        Rodeos are subject to federal, state and local laws and are closely monitored to ensure adherence to numerous guidelines and restrictions regarding proper treatment of animals. The majority of rodeos are sanctioned by a governing body, the Professional Rodeo Cowboys Association (PRCA), which has a strict code of rules including 60 regulations that safeguard animal welfare. Violators are subject to fines and disqualification from events

        If you are interested in more information regarding the welfare of the animals featured in rodeo events, visit the Professional Rodeo Cowboys Association website at, www.prorodeo.com. The PRCA has created one of the most comprehensive animal welfare programs in the United States -- incorporating rules, enforcement procedures, veterinarians and extensive educational programs with the goal of insuring the highest quality of care and treatment for rodeo livestock.

        We recognize the right of independent bottlers to sponsor local events and community initiatives, including the many state fairs and local festivals that celebrate the history and heritage of the Western United States. Because some of these fairs and festivals may include rodeo events, we have communicated to our bottlers the importance of ensuring that the events they sponsor are compliant with the PRCA guidelines for responsible treatment of animals.

  • Policies

    • Advertising

      • Is there a place to view your television ads online?

        Yes! You can visit our A/V Center.

      • I would like to know about the music used in one of your latest ads, how can I find this information?

        The music in our advertising is often an original recording produced by agencies specifically for the commercial. There are also ads that feature previously released music or re-recorded versions of original compositions. We're happy to share these details if you would like to send us an e-mail request. Be sure to include the product being advertised, as well as a detailed description of the ad.

      • How can someone appear in your ads? Do you accept photos to be used as ads?

        TheCoca-Cola Company works with professional agencies to produce advertisements. The people who appear in our ads are found by our ad agencies through talent agencies. We do not accept photos or other artwork to appear in ads.

      • Can you share your marketing strategies with me? What is the target market for your products? How much money do you spend on advertising?

        Unfortunately, we are not at liberty to disclose detailed marketing information for any of our 400 brands. The only marketing information that we publicly disclose can be found in press releases for marketing initiatives and new product launches. You can find some of the information you seek through publications including Beverage World, Beverage Digest, The Wall Street Journal, Advertising Age and AdWeek.

        As for expenditures, we expense production costs of print, radio, internet and television advertisements as of the first date the advertisements take place. The following amounts reflect the total worldwide amounts spent on print, radio, internet, and television advertising. Advertising expenses included in selling, administrative and general expenses were approximately:

        2006: $2.6 billion
        2005: $2.5 billion
        2004: $2.2 billion
        2003: $1.8 billion
        2002: $1.7 billion
        2001: $2.0 billion
        2000: $1.7 billion
        1999: $1.7 billion
        1998: $1.6 billion
        1997: $1.6 billion
        1996: $1.4 billion
        1995: $1.3 billion
        1994: $1.1 billion
        1993: $1.0 billion

        We do not disclose how much we spend on advertising by country, brand, or media type, only the total worldwide amount per year. Unfortunately, these are the only years for which our figures are available.

      Advertising to children

      • Why has TheCoca-Cola Company decided not to market to children under 12 years of age instead of 15 or 16?

        TheCoca-Cola Company listened to you, parents and caregivers, as well as opinion leaders and other key stakeholders and, based on that input, we concluded that under 12 was the appropriate age for our guidelines.

      • What is different from your current policy? Haven't you always tried to market your products responsibly?

        For more than 50 years, we have had a policy not to advertise full-calorie, sparkling soft drinks on TV programming that targets children under 12. We now will extend this policy to cover all our products and all marketing techniques, meaning there will be no advertising OR marketing of any of our products to children under 12.

        The other difference is that the new policy is global. The current policy, while primarily consistent across the company's global operations, was implemented in different ways depending on local regulations and circumstances.

      • What specifically will TheCoca-Cola Company do differently in your marketing and advertising, with this new policy in place?

        First, we will not target children under the age of 12 with our advertising on any product of our Company. This means that we will not buy advertising in programs with a profile higher than 50% of children less than 12 years of age. This includes TV, print, radio, Internet or other media like mobile phones.

        Second, we will not show children less than 12 years of age drinking any of our products outside of the presence of an adult caregiver. This is important as we believe it reflects the spirit of our policy. When portraying youth enjoying any of our products they will always be and look older than 12 years old.

        Third, we will not market our products where parents are not likely to be present and outside of their control, for example, schools. Where products are present in schools, they will be offered in a non-commercial format.

        Fourth, we will not target our advertising and promotional materials directly to children under 12. However, according to these guidelines, it is possible that we make parents aware of promotional material (e.g. a polar bear giveaway that might have a broad age appeal) for them to decide if they want to bring it home.

        Fifth, we will have a clear process for making decisions when situations arise that are vague or unclear as to how they may impact children. In addition, our policy and our compliance with the policy will be transparent to the outside world, including to stakeholders, parents and general consumers.

      • Yes, but what about cartoon animated advertising, like Happiness Factory and The Coca-Cola Polar Bears?

        Cartoon animation has a broad appeal and many advertisers have used animation in targeting adults. It is a universal way of communication that goes beyond age, gender or culture. As said earlier, the important thing is that the commercial messages, especially those that having universal appeal, are not aired in programs with an audience skewed to children younger than 12 years.

      • So, if TheCoca-Cola Company is not marketing to children at all, what does this mean for programs like Harry Potter? What about Coca-Cola licensed merchandise such as coloring books and toys? What about vending machines in theme parks, movie theaters or schools?

        We will do our best to determine if an advertising commercial has broad appeal vs. targeted appeal. In the case of Harry Potter, it is a broad-appeal property and we will continue our association with this franchise.

        Branded merchandise that is designed to exclusively engage children is not permitted: items that have limited age appeal and are highly interactive for children under 12, such as toys, colouring books, and character items. We will continue to offer branded merchandise which has broad age appeal such as polar bears, pencils, notebooks, and balls.

        How we promote and display merchandise will be done in compliance with the spirit and the letter of the policy, aimed to attract parents not children. Media chosen to promote our merchandise must meet the media guidelines.

        Currently, vending machines in venues of broad age appeal such as theme parks and movie theaters are permitted since children are supervised. Vending machines in schools where children under the age of 12 attend will be restricted and will not feature marketing messages.

      • How will this impact TheCoca-Cola Company products and presence in schools?

        We are striving for global consistency. We currently have varying policies around the world for primary and middle school distribution and activation. We are moving toward aligning our policies around some common rules: 1. Classrooms are commercial free zones; 2. our availability is non-commercial; 3. where we do have communication, it is focused on educational messages like physical fitness and balanced nutrition; 4. product offerings are at the request of school and local authorities.

      • What about taking children to Coca-Cola factories or The World of Coca-Cola?

        For activities such us visits to factories or The World of Coca-Cola, we ask for parent's or caregiver's consent. Although these activities can be considered more cultural than commercial, we believe it is prudent to have caregiver consent. Communication of these initiatives will not be subject to this policy as it does not promote any specific product.

      • Children's beverages: how does this influence beverages TheCoca-Cola Company currently offers or are developing for children's consumption?

        TheCoca-Cola Company's portfolio will continue to customize beverages that are specifically designed to meet the needs of children. Children have unique needs, physically and emotionally, which we will continue to address in our portfolio. We will not design our marketing of these beverages to children directly. We will communicate the benefits of our children's beverages to parents who can introduce them to their family as appropriate.

      • What about children's beverages that TheCoca-Cola Company offers which have children friendly names, graphics, flavors etc.?

        While we will not sell our beverages directly to children, we will ensure that when parents select beverages for their children, we offer appropriate brands and packages which children will enjoy. Our children's beverages include brands like Minute Maid, Kapo, and Qoo. These brands are developed in kid-friendly packages (smaller sizes, easy-to-use, children friendly graphics and names), in flavors that are appealing to children, and often with nutritional fortification appropriate for children's nutritional needs.

      • What about TheCoca-Cola Company's youth programs? Isn't this another way of advertising to children?

        The Company has a long history of supporting educational programs (lifestyle, environmental) for children. As long as these programs are not aimed at "selling beverages to children," they are permissible under this policy. Going forward, this will include programs linked to Live Positively, Copa Coca-Cola, Triple Play, Little Red School House, etc. We will work with our review committee to ensure they are not commercially oriented.

      • Does this mean that TheCoca-Cola Company is now saying that all of your beverages are not suitable for children?

        Of course not. For us, this is not a discussion about our beverages. All of our beverages are good and can play a role in a balanced diet for people of all ages. This is a discussion about who is best equipped to make choices for children. We believe that parents and caretakers who are well-informed should make choices about which products and how much can be consumed during a child's day.

      • Why is TheCoca-Cola Company doing this now?

        We listen to our consumers and our stakeholders, and one very topical debate is marketing to children and the role that companies have in influencing dietary choices by children.

        We believe that children under 12 are not equipped to make dietary choices for themselves. The guiding role of parents and guardians, such as teachers, is paramount and we must do everything we can to respect and support their role.

        For these reasons, we believe children under 12 should not be the audience of our advertising and marketing practices. We believe in parents and caregivers making the correct choices for them now, while teaching them how to make informed choices for themselves in the future. We also believe that by providing parents and caregivers with easy-to-access nutritional information both online and on our product labels, as well as providing them with portion control sizes for all occasions, they will be equipped to make the right choices for themselves, their children and their families.

      • Why is TheCoca-Cola Company changing the policy now?

        Children are exposed to more and more marketing messages every day, and parents and caregivers have told us that they want more control and guidance in their lives. While we have always tried to take a responsible approach to our marketing communications and have had policies aimed at responsible marketing to children for many years, we believe this is the right step to take.

        The debate has evolved and has also become more global. Marketing practices have evolved, as well. The time has come for us to evolve our policy accordingly and define it worldwide for greater consistency and adherence.

      • When will this policy be in effect?

        We will launch and begin fully implementing our new policy by mid-year 2008, and will ensure that we have reasonable tracking metrics in place. Traditional media channels, such as television, radio, print, Internet and mobile phone advertising will be put into effect immediately. Other areas, such as schools, branded merchandise, product placement and interactive games, especially where parents may not be present to supervise, will take longer to implement, but we will continue to monitor and track our progress.

  • Myths

    • Products and ingredients

      • The Nature of Soft Drinks

        The soft drinks that are produced and marketed by TheCoca-Cola Company are refreshing thirst quenchers which provide refreshment, enjoyment and satisfaction. Soft drinks basically contain carbonated or non-carbonated water, sugar or non-nutritive sweeteners and flavours. Depending on the beverage, some may contain colourants, preservatives, acidulants, emulsifiers and juice. All the ingredients that are used in our soft drinks are safe for their intended use and have been thoroughly tested and are approved for use by the health and regulatory officials of the countries in which they are sold.

        While providing consumers with simple but gratifying moments of pleasure, Coca-Cola and allied beverages of TheCoca-Cola Company are synonymous with excellence and consistent high quality. This is true regardless of whether the products are consumed from bottles, cans or cups anywhere in the world. The basic ingredients and processes used in the manufacture of the Company's soft drinks are uniform in all bottling plants worldwide. In recent years the Company's portfolio of products has expanded in response to changing consumer tastes and preferences. This expansion includes various non-carbonated products like sports drinks. (POWERADE).

      • Will a tooth disappear if immersed in Coca-Cola?

        No, it will not. A tooth which is left in ay acidic solution, including Coca-Cola or orange juice, will begin to decalcify (loose calcium) over time. In the mouth, teeth are exposed to a soft drink or other acidic beverage for a short period of time and are constantly bathed in a protective bath of saliva. Saliva acts as a buffer and neutralizes the effect of any acidic solution. Furthermore, our teeth are continuously bathed in the fluoride and calcium in the saliva, which helps to restore these minerals in our teeth. This protection is lost when an extracted tooth is placed in a glass of liquid.

      • How can someone appear in your ads? Do you accept photos to be used as ads?

        TheCoca-Cola Company works with professional agencies to produce advertisements. The people who appear in our ads are found by our ad agencies through talent agencies. We do not accept photos or other artwork to appear in ads.

      • Why does Coca-Cola clean windscreens and rusty nails?

        You can use a wide array of common household substances to clean with, including water. All carbonated soft drinks, including Coca-Cola, contain a small amount of carbonic acid, which is a weak acid and 100 % safe to consume. Coca-Cola does contain very small amounts of phosphoric acid which is not strong enough to be used as a cleaner. You will be better off using products specifically made for cleaning, which won't leave a sticky residue behind Any acidic solution will help remove rust and residue from some surfaces. Since there is a small amount of acid present in many foods, including fruit juices, buttermilk and soft drinks like Coca-Cola, it is possible that the acid in many of these products could have the effect described.

      • What is aspartame?

        Aspartame is a low-calorie sweetener made primarily of two amino acids, aspartic acid and phenylalanine. These amino acids are two of the chief components of proteins and are found naturally in nearly all protein-containing foods, including meats, grains, and dairy products. Aspartame is 180-200 times sweeter than sugar.

      • Is aspartame safe?

        Yes, it is. Government regulatory authorities in more than 90 countries worldwide have approved the use of aspartame. Aspartame has also been reviewed and found safe by the Joint FAO/WHO Expert Committee on Food Additives (JECFA), the Scientific Committee for Food of the European Union, and the U.S. Food and Drug Administration. (FDA). Aspartame is approved for use in some African countries such as SA, Zimbabwe, Malawi and Mozambique. Persons with a rare hereditary disease (1 in 15,000) known as phenylketonuria (PKU) must control their dietary intake of phenylalanine from all food sources, including aspartame-containing products. Since aspartame contains phenylalanine, several governments require that aspartame-containing products contain a warning indicating this for the safety of the few in the population with this disease.

      • Why is there a statement on the label of your aspartame-containing products "contains phenylalanine"?

        Some individuals with a rare disease known as phenylketonuria (PKU) are unable to metabolize phenylalanine adequately and need to control their intake of the amino acid from all food sources. All products formulated with aspartame carry a statement on the label that phenylalanine is present. In many countries, the statement is required by law. However, the wording may vary among countries. A NOTE ABOUT PKU: PKU is a relatively rare genetic disease occurring in about one out of every 15,000 people. Individuals with PKU cannot metabolize the essential amino acid phenylalanine, one of the components of aspartame. In untreated PKU, extremely high blood phenylalanine concentrations result in a clinical syndrome which includes mental retardation and other neurological defects.

      • Why does Coca-Cola clean windscreens and rusty nails?

        You can use a wide array of common household substances to clean with, including water. All carbonated soft drinks, including Coca-Cola, contain a small amount of carbonic acid, which is a weak acid and 100 % safe to consume. Coca-Cola does contain very small amounts of phosphoric acid which is not strong enough to be used as a cleaner. You will be better off using products specifically made for cleaning, which won't leave a sticky residue behind Any acidic solution will help remove rust and residue from some surfaces. Since there is a small amount of acid present in many foods, including fruit juices, buttermilk and soft drinks like Coca-Cola, it is possible that the acid in many of these products could have the effect described.

      • Are your diet/light products suitable for diabetics?

        Yes, our line of (diet/light) soft drinks are either calorie-free or very low calorie and are suitable for diabetics. The 2004 policy of the American Diabetes Association (ADA) for people with diabetes states that even sugar-containing foods and beverages can be consumed by diabetics as long as their total caloric intake remains within the recommended level. The Canadian Diabetes Association (1999) agree with this recommendation.

      • Are soft drinks nutritious?

        Soft drinks should be considered as one of many foods or drinks that can be part of a nutritionally balanced diet. Carbonated and non-carbonated soft drinks provide essential fluids and those with nutritive sweeteners provide calories which the body uses for energy. In addition, some of our beverages contain nutrients such as vitamin C or calcium.

      • Are TheCoca-Cola Company's soft drink packages recyclable?

        Yes. All our packages are recyclable. Soft drink containers are among the most recycled packaging.

      • How safe are TheCoca-Cola Company's products?

        TheCoca-Cola Company has an uncompromising commitment to product safety. All of the ingredients used in products sold in the countries in Southern Africa comply with the relevant regulations in those countries.

      • Why does the taste of Coca-Cola vary from time to time or place to place? Or why does Coca-Cola in cans appear to taste different from that in glass bottles?

        Different consumers perceive taste in different ways. It is, however, possible for the same soft drink to vary slightly in taste due to such factors as the temperature at which it is consumed, or the condition of storage of the product prior to consumption. Also, some carbonation can be lost during pouring and/or serving.

      • How much sugar is in a Coca-Cola?

        In general, the amount of sugar in most soft drinks, including Coca-Cola, is between 8% and 13% of the finished product. This is similar to the amount that is found in fruit juices.

      • How is the water in your plants treated?

        We use tested and approved water from municipal water supplies or boreholes. It is our policy to further treat all water used in our plants to manufacture our products. Our facilities employ multiple steps in the treatment process, similar to that used by many municipalities, to further assure the safety and quality of the water used in making our products.

      Products and packaging

      All our soft drinks are wholesome beverages manufactured in compliance with the U.S. Federal Food Laws, the laws of all U.S. states, and the laws of nearly 200 countries throughout the world where our products are marketed.

      Unfortunately, the incredible power of the Internet is sometimes used to spread false information about our products. There are several baseless Rumours circulating on the Internet claiming that our products or their packaging can cause health problems. We've gathered some of those Rumours here so that you can easily get the facts about these false claims.

      Contests and promotions

      Unfortunately, the incredible power of the Internet is sometimes used to spread false information about our products. There are several baseless Rumours circulating on the Internet claiming to be part of or affiliated with a Coca-Cola-sponsored promotion or marketing program. We've gathered some of those Rumours here so that you can easily get the facts about these false claims.

  • Scams

    • Email and internet scams

      Unfortunately, the incredible power of the Internet is sometimes used to spread false information about our products. There are several baseless rumors circulating on the Internet claiming to be part of or affiliated with a Coca-Cola-sponsored promotion or marketing program. We've gathered some of those rumors here so that you can easily get the facts about these false claims.

      It has come to our attention that there are scams doing the rounds wherein consumers are notified via short message service (sms) or email that they have won money in a Coca-Cola lottery or draw.

      Coca-Cola South Africa is in no way associated with these sms’ or emails. Coca-Cola’s name and trademarks are being used without permission.

      Coca-Cola will never ask you for confidential information such as your identification number or to provide banking account details. If you have not entered one of our official promotions – which can be found on our website at www.coke.co.za – there is no way you can be a winner.

      This form of fraud is known as "phishing." Perpetrators attempt to develop relationships with victims to obtain personal and financial information. Common signs that a message may be a part of an email sms scam or phishing campaign include the following:

      • Improper or unauthorized use of company trademarks; e.g. "World Coca-Cola Award Winner", "TheCoca-Cola Company Official Prize Notification", "The Coca-Cola Mobile Draw,” 2011 Coca-Cola Promotion" or other similar titles;
      • Spelling and grammatical errors in the email;
      • Sender's use of free, non-corporate email accounts (such as Yahoo!, Gmail, AOL and Hotmail);
      • Requests for personal information such as identification numbers or banking account numbers;
      • Promise of quick financial gain if such personal data is provided;
      • Official appearance including letterhead from a financial institution or the Company; and
      • Photos of Company executives, secret pin codes or reference ticket number with contact information for a Coca-Cola representative While we are taking steps to communicate in various ways about these scams, please know you should not reply to these emails or letters with any information. If you have already responded to this type of letter, we recommend immediate discontinue all communications with the source.
Company History
History

Find out who invented
Coca-Cola.

It was 1886, and in New York Harbor, workers were constructing the Statue of Liberty. Eight hundred miles away, another great American symbol was about to be unveiled.

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